Apttus is single mindedly focused on customer satisfaction.

Apttus will stop at nothing to achieve complete customer satisfaction. Our business model is delivering software as a service. If we are not delivering top class service, you will not be renewing your subscription. We have complete “skin in the game” versus traditional software model providers We MUST deliver tier one service.

Apttus Customers

Apttus customers cover a vast array of sizes both organizationally as well as the size of deployments. Our customers include the global 20 organizations, Fortune 500 companies, as well as many mid size and smaller organizations. Our customers are located in every geography, including the United States, Europe and Asia. We believe we have one of the largest deployments on the planet and the total number of Apttus users today is

6500+ Users Globally

The audiences that use our products include senior executives as well as day to day users who perform power functions. Apttus customers cover many industries including Telecommunication, Manufacturing, Technology, Financial Services, Aviation, Insurance, Entertainment, Services and many more.

Customer Care Program

It is our absolute commitment to make our customers happy. Our customer care programs are designed to enable any degree of help in order to fulfill the goal. We are dedicated to outreach as well as feedback to continually improve our processes and customer touch. Our customer care programs include

• Global 24X7 Customer Support
• Apttus Executive Access
• Enhanced training programs
• Customer health check “Check ins”
• Opportunity to complete an online review and ranking of our performance

Apttus Rating by Customers

5.0 out of 5.0
Highly Recommend Rating
Source: Public online reviews completed by our customers

Apttus customers can perform an on line review of their satisfaction with Apttus products and services. This information becomes public and is blinded (the name of the customer with-held). Apttus cannot control this as our customers can fill out a review at anytime by themselves, without Apttus involvement. We make our performance completely transparent. No other providers offer this degree of visibility into performance with customers. Our performance rating today with reviews that have been completed is 5.0 out of 5.0 – highly recommend.