
Apttus Delivery Services includes everything you need in order to have a successful deployment and ongoing adoption and use. Our services are offered in standard format or pre-packaged based on standard use cases and scenarios. Support and Educational Services are also offered to ensure high user adoption and satisfaction.
Apttus Consulting Approach
Apttus domain depth and consulting methodologies enable very rapid deployment of our solutions. We are intimately familiar with many different scenarios and can greatly accelerate deployments. Apttus Consulting helps you succeed by unlocking the power of our business solutions and providing you with the greatest value from your investment.
Our experts provide the strategic guidance and hands-on expertise you need to make your initiative a success. Regardless of whether you're implementing a new system or replacing an existing system, there's a services offering for your organization.
Apttus’ implementation methodology is designed with a single goal in mind: delivering a superior contract management solution, fast and easily. The key tenets for Apttus’ professional services organization are:
Solution-Oriented : Apttus will gain a deep understanding of your business issues, challenges and processes and will design a solution that will meet your business needs. The professional services team provides deep domain expertise and a best practice-based, prescriptive approach.
Confident Execution: Apttus’ professional services group has years of collaborative execution experience with detailed project plans wrapped around a well-defined methodology. Apttus’ unique “rapid deployment approach” enables Apttus to iteratively deliver reference processes for early end user feedback and adoption.
Lifetime Relationships : The Apttus Account Management team maintains a post-live partnership focus with you. Apttus delivers a service based solution and it is important that we have a continual relationship with you to ensure everyone is on track and we achieve complete customer success.
Quick Start Services
Customers of all sizes benefit from the speed and execution of our QuickStart services. These QuickStart services provide a rapid delivery of core capability that allows a customer to get live quickly and then be able to make other changes later. Apttus unique technology allows for quick start programs because of the ease of configuration of our solutions.
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Data Management and Migration Services
Your most valuable information is data and the documents that contain them. But it may be located in disparate or paper-based systems or in file cabinets. In order to maximize your productivity and transition from your current process or old applications, you need to unite all your data. Apttus’ data migration services can help you extract the data from paper or your legacy systems, structure it in coherent formats, clean and reformat it, and, finally, import it into your Apttus application.
Integration Services
Integration is becoming increasingly important especially in the new era of compliance and audit trails. We understand the integration processes across applications. Apttus Solutions can be tightly integrated into any system. Our integration services experts can help you integrate our applications with your back- and front-office enterprise applications, allowing easy sharing and maintenance of critical information.
Support Services
Apttus customers tell us that support and administration expertise is critical for promoting user adoption and maintaining a successful application.
Apttus is dedicated to helping customers succeed on all fronts and get the most value out of Apttus. To meet the business needs of all companies, we offer several multi-channel support offerings that provide expert-level customer support, advanced Web tools, best practices, and administrative knowledge to meet your business needs.
Basic Support
Basic customer support via multiple channels, included in Apttus subscriptions.
Premier Support
24 by 7 access and response times, plus personalized service and best practices.
To find out which level is best for you, please discuss the Apttus Support offerings with your account executive.
Education Services
Template Administration Training
- Template administration
- Content administration
- Conditional content setup
System Administration Training
- Define company profile
- Setup and maintain users
- Setup and Administer multiple currencies
- Workflow administration and setup
- Define data security model and roles
- Manipulate data using various administrator tools
- Customize home page, modify picklists, create custom fields, customize page layouts
End User / Train-The-Trainer Training
- Covers all modules
- Request or creating new processes
- Managing lifecycle / workflow process
- Negotiation capability
- Search and reports
- Use of dashboards, templates etc
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